Frequently Asked Questions
Everything you need to know about shopping with Suit Negozi
Which countries do you ship to and what are the costs?
We offer worldwide shipping. Delivery costs and times vary by destination and are calculated at checkout. Free shipping is available on orders exceeding a specific threshold depending on your region.
What is your return policy?
You can return any item within 14 days of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact to be eligible for a refund.
Are the products on Suit Negozi authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic. We are an authorized retailer for all the luxury brands featured in our catalog.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods to ensure a secure and convenient checkout experience.
Will I have to pay import duties and taxes?
For orders outside the European Union, import duties and taxes may apply upon arrival. These charges are determined by your local customs office and are the responsibility of the recipient.